We’re asking you to change how you log in to LOVEFiLM. First of all, please don’t panic, it’s a quick update: switching from your existing LOVEFiLM details to using Amazon account details instead.
Switching is easy, there are just a few simple steps to follow – switch here
Why do you need to do this?
LOVEFiLM is now an Amazon company, so we’re streamlining our systems. You’ll need to switch details to continue using LOVEFiLM. It means you’ll have one less password to remember, of course, and one less set of account details to manage.
At the point of switching, you’ll enter both your Amazon details and your LOVEFiLM credentials.
Some customers may need to re-enter credit/debit card details.
Your personal data is completely safe, as switching occurs on a secure website server. LOVEFiLM will still appear on your credit card/bank statements. Your Rental list, Watchlist and viewing history will still be available after you’ve switched your account, just as before. All your settings will be transferred and any LOVEFiLM bookmarks will also continue to work.
After switching, use your Amazon details whenever you log in.
Xbox, PS3 and Wii users will need to switch using the LOVEFiLM website, but those consoles will then automatically recognise your Amazon account details and continue to function seamlessly. If you need to sign in again after switching (if you get a new device, for example), please do so with your Amazon details.
What if you don’t have an Amazon account?
You can easily create one as part of the switching process – your existing LOVEFiLM delivery address and billing details will be automatically and securely added to the new Amazon account you create.
Darren Bignell, Senior Communications Manager